Privacy Policy

Last Updated: December 4, 2025

At GiftRate NG, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you interact with our service via WhatsApp or visit our website.

1. Information We Collect

We only collect data essential to process your gift card redemption:

  • Gift Card Details: Card number, PIN, balance screenshot, and card type.
  • Contact Information: Your WhatsApp number and message history with us.
  • Payout Details: Bank account, PayPal email, or cryptocurrency wallet address (provided by you).
  • Website Usage Data: IP address, browser type, and pages visited (via standard analytics).

2. How We Use Your Information

Your data is used exclusively for the following purposes:

  • To verify and redeem your gift card.
  • To send payment confirmations and updates via WhatsApp.
  • To detect and prevent fraud or illegal activity.
  • To improve our service and respond to your inquiries.

3. Data Security

We implement robust security measures to protect your information:

  • All WhatsApp communications are end-to-end encrypted.
  • Gift card details are permanently deleted immediately after successful payout.
  • We do not store sensitive financial data beyond what’s needed for a single transaction.
  • Our website uses HTTPS to secure all data transmissions.

4. Sharing of Information

We do not sell or rent your data. We may share it only when necessary:

  • With payment processors (e.g., banks, PayPal, blockchain networks) to complete your payout.
  • If required by law, court order, or government request.
  • With trusted fraud detection partners (data shared is minimal and anonymized where possible).

5. Cookies and Tracking

Our website uses minimal cookies:

  • Essential Cookies: For site functionality (e.g., mobile menu state).
  • Analytical Tools: We may use anonymized tools like Google Analytics to understand traffic. No personally identifiable data is collected this way.

You can disable cookies through your browser settings, though some features may not work properly.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or request deletion of your personal data.
  • Receive a copy of the information we hold about you.
  • Withdraw consent (where applicable).

To exercise these rights, contact us via WhatsApp at +8618190209400.

7. Children’s Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. The “Last Updated” date above will reflect changes. Continued use of our service implies acceptance of the updated policy.

9. Contact Us

For questions about this policy or your data, please reach out:

WhatsApp: +8618190209400
Email: support@giftrateng.com
Website: www.giftrateng.com

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